Q- Where is my order?

A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?

A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?

A: Simply contact us at info@shoppetspa.co with your full name and mailing address, and we will resend your confirmation number.

Q - What is your return policy?

A: Please see our refund and Return Policy by clicking on this link: https://shoppetspa.co/policies/refund-policy 

Q - Who do I contact if there's something wrong with my order?

A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@shoppetspa.co